The Glossary is work in progress and will continuously be updated with key terms.Assessment: Carefully considered evidence to improve learning (from Barbara Walvoord: Assessment Clear and Simple – A Practical Guide for Institutions, Departments and General Education)Collegial: Participative and mutually respectful.Correspondence Education:(1) education provided through one or more courses by an institution under which the institution provides instructional materials, by mail or electronic transmission, including examinations on the materials, to students who are separated from the instructor.(2) interaction between the instructor and the student is limited, is not regular and substantive, and is primarily initiated by the student.(3) correspondence courses are typically self-paced.(4) correspondence education is not distance education.Data: Data on the other hand refers to categories of information that represent qualitative or quantitative attributes of a variable or a series of variables, such as achievement data, e.g., retention rates and graduation rates. For data to be a useful and reliable source of information it should be accurate, tested for validity and significance, current and complete. (See also evidence)Data, Qualitative: Data relating to, or involving quality or kind, which cannot be represented numerically, such as portfolios of work, narrative description and evaluation of a performance, learner description and analysis of a learning experience.Data Quantitative: Data which can be represented numericallyDialogue: When a college community engages in self-reflective discussions, characterized by a free exchange of ideas without the purpose of defending or deciding on a course of action.Distance Education: Education that uses one or more of the technologies listed in paragraphs (1) through (4) to deliver instruction to students who are separated from the instructor and to support regular and substantive interaction between the students and the instructor, either synchronously or asynchronously. The technologies may include:(1) the internet;(2) one-way and two-way transmissions through open broadcast, closed circuit, cable, microwave, broadband lines, fiber optics, satellite, or wireless communications devices;(3) audioconferencing; or(4) video cassettes, DVDs, and CD-ROMs, if the cassettes, DVDs, or CD-ROMs are used in a course in conjunction with any of the technologies listed in paragraphs (1) through (3).Educational Program: The sequence of courses leading to a degree or certificate, such as the “liberal arts/transfer program” or the “nursing program,” or the sequence of courses or learning activities leading to intellectual mastery, such as the Basic Skills course sequence leading to college readiness, the lifelong learning course sequence that enhances career and job skill set, etcEvidence: Evidence is every source of information that an institution uses to provide evidence of a particular action, e.g. policy and procedures documents, meeting minutes, program review documents, and planning documents. (See also data)Student Support Program: Non-instructional services, such as advising, counseling, learning resources, financial aid, tutoring, mentoring, etc., that facilitate student success and provide strategies for students to overcome the varied factors in life that may disrupt their education and reduce their successStudent Learning Outcomes: Knowledge, skills, abilities, and attitudes that a student has attained at the end (or as a result) of his or her engagement in a particular set of collegiate experiences.Total Cost of Ownership: In addition to the initial cost of a purchase, all long-term and indirect costs resulting from that purchase.